Importing and exporting solutions from one server to another

To export solutions 

On the server from which you are exporting solutions, perform the following steps:

1. Log in to BMC Remedy AR System Server as an AR System Administrator or Deployment Manager.
2. Navigate to AR System Administration > AR System Deployment Management Console.
3. Expand Manage Package and click Create.
4. Complete the Deployment Package Information section.
5. Complete the Deployment Package Contents section:
   1. From the Content Type list, select HRCM Data.
   2. Enter a description of the package content in the Content Description field.
   3. From the HRCM Data Type list, select Solution.
   4. In the Data Qualification field, enter the SQL query:
      1. From the drop-down list next to Data Qualification field, select a field name from the solution form. For example, select Data Group. 
         The ID of the selected form of this field is added to the field.
         

      2. In the Data Qualification field, type the SQL query. For example:

         '<ID of the Data Group form>' LIKE "HR"

         This query selects all solutions that have the HR data group.
         

   5. Click Add.
6. Open AR System Deployment Management Console, and review the list of packages.
   The added package is displayed in he list in Draft status.
   
7. Click the added package to select it.
8. Expand Operations, and select Build.
9. Click the Refresh button.
10. Wait a few minutes until the status of the added package changes to Ready to Deploy.
11. Expand the Transfer Package, and select Export.
    The package is downloaded in the default Downloads folder on the local computer from which you are connecting.

To import solutions

On the server where you want to import the solutions package, perform the following steps:

1. Log in to BMC Remedy AR System Server as an AR System Administrator.
2. Navigate to AR System Administration > AR System Deployment Management Console.
3. Click Transfer Package, and click Import.
4. Choose the archived folder with the solutions that you exported, and click OK.
5. Wait a few minutes until the package is displayed with the Ready to Deploy status.
6. Expand Operations and select Deploy.
7. Wait a few minutes until the status of the package changes to Deployed.

8. If the data group for the imported solution did not previously exist on the the destination server, provide the necessary permissions.
   The data group is automatically created as part of the import process. For each user who requires access to the imported solutions, add the imported data group to the user profile.