Planning and deploying chatbots
Before implementing chatbots in your organization, you must plan and identify the use cases that you want to address by using chatbot.
Typically, planning and deploying a chatbot includes the following stages:
Best practices for planning, implementing, and operating chatbots
The following presentation explains the stages and best practices for planning, implementing, and operating BMC Helix Virtual Agent:
Additional information about IBM Watson Assistant capabilities
The following blog links provide more information about IBM Watson Assistant capabilities. BMC does not endorse the information in these external blog links. The information provided in these links should be used for reference purposes only.
Reference in IBM Watson Assistant documentation
|Spelling correction (language dependent) and |
|Intent conflict resolution|
|Annotated Contextual Entities|
|Handling compound intents|
|NLG (Random responses per node)|
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