Module 6 - Implementing Chatbot roll out campaign use cases
As part of you initial Chatbot roll out to your organization, there are a couple of use cases that you may want to implement to assist with the following two use cases:
- Name the Chatbot - users help name the bot. You can also implement this as a contest.
- Train the Chatbot - users provide feedback regarding the use cases they will like to see enabled from the chatbot.
Both of these use cases are explain in more detail in the following sections. The goal of these use cases is to help spark some excitement about the roll out as well as give your end users some say into areas that they will like to see the chatbot trained on.