Onboarding services

Onboarding services for BMC Helix services are offered by BMC Global Services and select trusted partners under a separate statement of work. These services usually include any combination of: 

  • business requirements validation
  • data definition workshops
  • gap analysis
  • report design and development
  • data archive strategy
  • integration design and development
  • application configuration
  • customization design and development
  • user acceptance testing support
  • system documentation
  • developer, administrator and end user training
  • deployment activities 

The statement of work should define the work to be performed as well as the roles and responsibilities of each party during the onboarding phase. 

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