Fusion Agility Suite and Visual Boards for BMC Helix (Version 21.3 and 20.08)

This topic provides Fusion Agility Suite / Visual Boards for BMC Helix customers with information specific to service operations. For Fusion Agility Suite product-specific documentation, visit the Product Overview page.  For Fusion Visual Boards product-specific documentation, the page is coming soon. 

To view the subprocessors used for this service, see Additional subprocessors.

The following items are documented for this service:

Licensing

The Agility Suite for BMC Helix service is available with the purchase of any of the following line items from your ordering document:

Please refer to Service location for available datacenter locations.  

The Fusion Visual Boards for BMC Helix service is available with the purchase of any of the following line items from your ordering document:

Please refer to Service location for available datacenter locations.  
With the "per named user - SaaS" unit of measurement, each named user accessing the application has an assigned license that is not available to other users.

License entitlements

The following applications, features and utilities are available with the purchase of Fusion Agility Suite for BMC Helix:

The following applications, features and utilities are available with the purchase of Fusion Visual Boards for BMC Helix: 

Additional license terms

The following additional terms apply to the BMC Helix Fusion Agility Suite / Visual Boards service:

• Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
• Entitlements are subject to change.
• Non-production environments are configured with the same license capacity as the production environment. 
• Purchased licenses are only valid on one production environment.
• Integrations into the system may not be used to circumvent user licensing.
• Each user accessing the service must have a named user license assigned to them.
• Purchasing at least one of BMC Helix ITSM, BMC Helix Business Workflows or BMC Helix Digital Workplace Advanced is a pre-requisite.

Standard environments

Your purchase of Fusion Agility Suite / Visual Boards for BMC Helix provides the following environments:

• Tailoring
• Quality Assurance
• Production

Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.

Related topics

BMC Helix Custom Applications service

BMC Remedy Smart Reporting

Supported browsers and devices

Supported languages

BMC Helix Business Workflows trial