Enhancements and patches
Learn what’s new or changed for a Helix product by selecting the enhancements page for the release or the patch page for updates or fixes.
To refer to new releases, please see the version to which you have been patched or upgraded. For example, if you are currently on BMC Helix ITSM 21.3 and will be upgraded to BMC Helix ITSM 22.1, see the 22.1 column for the latest releases and fixes applicable to your subscription or subscriptions.
Shared Services are used by both IT Service Management and IT Operations Management. Shared Services include BMC Helix Portal, BMC Helix Dashboards, and BMC Helix Single Sign-On.