BMC Helix Multi-Cloud Broker service
This topic provides BMC Helix Multi-Cloud Broker customers with information specific to service operations. For BMC Helix Multi-Cloud Broker product-specific documentation, visit the Product Overview page.
This topic provides BMC Helix Multi-Cloud Broker customers with information specific to service operations. BMC Helix Multi-Cloud Broker is a ticket-brokering add-on service for BMC Helix ITSM with BMC Helix iPaaS powered by Jitterbit, or powered by MuleSoft, as the underlying technology.
Customers must have BMC Helix ITSM and one of the BMC Helix iPaaS services to run the BMC Helix Multi-Cloud Broker Service. The following items are documented for this service:
NOTE: Customers must use BMC Helix iPaaS powered by Jitterbit or powered by MuleSoft to use BMC Helix Multi-Cloud Broker.
Licensing
The BMC Multi-Cloud Broker service is available with the purchase of any of the following line items from your ordering document:
| License | Unit of Measurement | Service location |
|---|---|---|
| BMC Helix Multi-Cloud Broker | per instance - SaaS | U.S. Commercial A European Union United Kingdom U.S. Commercial A AWS Canada AWS Asia Pacific AWS Germany AWS Brazil AWS South Africa AWS Australia AWS UAE Azure U.S. FedRAMP U.S. FedRAMP GovCloud Canada Government AWS |
With the "per instance - SaaS" unit of measurement, an instance refers to a unique production implementation of the service.
Additional license terms
The following additional terms apply to the BMC Multi-Cloud Broker service:
- Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
- Entitlements are subject to change.
- Non-production environments are configured with the same license capacity as the production environment.
- Purchased licenses are only valid on one production environment.
Standard environments
Your purchase of BMC Helix Multi-Cloud Broker provides the following environments:
- Tailoring
- Quality Assurance
- Production
Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.
Add-on services
The following optional add-ons are also available for an additional fee:
Related topics
List of out-of-the-box connectors
Comments
Please clarify , for MCS to work we would also need iPAAS license as well ?
"NOTE: Customers must use BMC Helix iPaaS powered by Jitterbit or powered by MuleSoft to use BMC Helix Multi-Cloud Broker. "
Yes! As Katie also noted below you must have one of the iPaaS services to leverage Helix MCB.
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