BMC Helix Innovation Studio - Reporting User service
This topic provides BMC Helix Innovation Studio customers with information specific to service operations. For BMC Helix Smart Reporting product-specific documentation, see BMC Helix ITSM: Smart Reporting Overview page.
Select customers approved by BMC will keep the BMC Helix Innovation Studio - Reporting User service up to December 2023.
New BMC Helix customers should use BMC Helix Dashboards for reporting purposes.
The following items are documented for this service:
The BMC Helix Innovation Studio - Reporting User service is available with the purchase of any of the following line items from your ordering document:
|License||Unit of Measurement|
|BMC Helix Custom Applications - Reporting User||per named user - SaaS|
|BMC Helix Custom Applications (FedRAMP) - Reporting User||per named user - SaaS|
|BMC Helix Custom Applications (FedRAMP Impact Level 4) - Reporting User||per named user - SaaS|
Please refer to Service location for available datacenter locations.
With the "per named user - SaaS" unit of measurement, each named user accessing the application has an assigned license that is not available to other users.
The following applications, features, and utilities are available with the purchase of BMC Helix Custom Applications:
Entitlements - BMC Helix Innovation Studio applications, features, and utilities
Additional license terms
The following additional terms apply to the BMC Helix Custom Applications service:
- Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
- Entitlements are subject to change.
- Non-production environments are configured with the same license capacity as the production environment.
- Purchased licenses are only valid on one production environment.
- The BMC Helix Innovation Studio service is a pre-requisite purchase.
Your purchase of BMC Helix Custom Applications - Reporting User provides the following environments:
- Quality Assurance
Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.
There are no add-on services available for BMC Helix Innovation Studio - Reporting User.
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