BMC Helix for Communication Service Providers service

This topic provides BMC Helix for CSP (Communication Service Providers) customers with information specific to service operations. For BMC Helix for CSP product-specific documentation, visit the Product Overview page .

The following items are documented for this service: 

Licensing

The BMC Helix for CSP service is available with the purchase of any of the following line items from your ordering document:

With the "per named user - SaaS" unit of measurement, each named user accessing the application has an assigned license that is not available to other users.

With the "per concurrent user - SaaS" unit of measurement, a concurrent user accesses the application from a pool of shared licenses if one is available.

License entitlements

The following applications, features and utilities are available with the purchase of BMC Helix for CSP: 

Additional license terms

The following additional terms apply to the BMC Helix for CSP service:

• Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
• Entitlements are subject to change.
• Non-production environments are configured with the same license capacity as the production environment. 
• Purchased licenses are only valid on one production environment.
• License types (Named and Concurrent users) cannot be mixed.
• Integrations into the system may not be used to circumvent user licensing.

Standard environments

Your purchase of BMC Helix for CSP provides the following environments:

• Tailoring
• Quality Assurance
• Production

Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.

Related topics

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Supported languages