BMC Helix Dashboards service

This topic provides BMC Helix Dashboards customers with information specific to service operations. For BMC Service Management product-specific documentation, see BMC Helix Dashboards overview Open link .  

The following items are documented for this service: 


The BMC Helix Dashboards service is available with the purchase of any of the following BMC Helix subscription services on version 21.3.x and later versions:  

  • BMC Helix ITSM 
  • BMC Helix Virtual Agent  
  • BMC Helix Business Workflows 
  • BMC Helix Custom Applications 
  • BMC Helix Customer Service Management (CSM) 
  • BMC Helix Portfolio Management 
  • BMC Helix Operations Management 
  • BMC Helix Discovery 
  • BMC Helix Continuous Optimization 
  • BMC Helix Automation Console 

Supported languages 

  • Report Editor: English
  • Report Viewer: English, French, Spanish, German

Standard environments 

Your purchase of BMC Helix ITSM Suite provides the following environments: 

  • Development 
  • Quality Assurance 
  • Production


BMC Helix Dashboards is a common service across Service Management and Operations Management subscription services.  BMC Helix Dashboards follows the ITOM and Common Services monthly service update cadence.

Related topics

BMC Helix ITSM activation

BMC Helix Digital Workplace Basic service

Authentication options

Reporting options

Supported devices and browsers

Supported languages

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