BMC Helix core services

For a monthly subscription fee, you receive web access to the BMC Helix services you purchase, each service offering the license options and including the standard environments detailed in sections below. All services are delivered from data centers that offer a scalable, fully managed global infrastructure, with monitoring, disaster recovery, security, and BMC expert staff managing all patches and upgrades, 24 hours a day, 7 days a week.


The BMC Helix Digital Workplace client application is commonly the front-end for all BMC Helix services. If additional instances of this application are needed for your organization, BMC will configure an additional instance of this application for you with an additional purchase of the BMC Helix Platform.

Was this page helpful? Yes No Submitting... Thank you


  1. Amit Khandelwal

    BMC Helix Knowledge Management by ComAround is missing

    Jul 09, 2021 04:36
    1. Betty Xu

      Thank you Amit, please refer to the BMC Helix Virtual Agent page for the ComAround entitlements and information:

      Jul 20, 2021 12:49