BMC Helix Continuous Optimization service

This topic provides an overview of the BMC Helix Continuous Optimization offerings. For BMC Helix Continuous Optimization product-specific information, visit the Product Overview page.

The following items are documented for this service:

Licensing

BMC Helix Continuous Optimization services are available with the purchase of any of the following line items from your ordering document:

License

Unit of Measurement

Service location

BMC Helix Continuous Optimization for Servers Plusper asset - average server endpoint - SaaS

Canada AWS

Dublin AWS

Singapore AWS

Sydney AWS

Oregon AWS

Canada Government AWS

U.S. OCI

Germany OCI

BMC Helix Continuous Optimization for Networks Plusper asset - average device endpoint - SaaS
BMC Helix Continuous Optimization for Storage Plusper asset - port - SaaS
BMC Helix Continuous Optimization for Serverless Assets (250 Pack)per asset - average Serverless Asset - SaaS
BMC Helix Continuous Optimization for Servers Plus (FedRAMP)per asset - average server endpoint - SaaS

U.S. FedRAMP




BMC Helix Continuous Optimization for Networks Plus (FedRAMP)per asset - average device endpoint - SaaS
BMC Helix Continuous Optimization for Storage Plus (FedRAMP)per asset - port - SaaS
BMC Helix Continuous Optimization for Serverless Assets (250 Pack) (FedRAMP)per asset - average Serverless Asset - SaaS

Additional license terms

The following additional terms apply to the BMC Helix Continuous Optimization services:

  • Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
  • Entitlements are subject to change.
  • BMC Helix Dashboards and BMC Helix Portal are included as entitlements.
  • There is a database storage limit of 70 GB for online data and 10 GB for repository data for every 1,000 assets purchased, collectively.
  • Data retention and storage limitation apply as follows: 

    Data type

    Description

    Retention period

    Storage limit

    Raw metrics

    All raw metrics stored in the solution

    90 days

    Raw metrics and aggregated metrics for every 1,000 assets licensed

    Aggregated metrics

    All metrics that have been aggregated hourly/daily/monthly stored in the solution

    2 years

Standard environments

Your purchase of BMC Helix Continuous Optimization provides the following environments:

  • Development
  • Production

Important

If your IT Operations Management subscription services are accompanied by any IT Service Management subscription services, you will also receive a standard QA environment, in addition to Development and a Production environment. 

Integration services

To view the list of Moviri integrations for BMC Helix Continuous Optimization, please visit the Collecting Data: Moviri ETLs page

To view the list of Sentry integrations for BMC Helix Continuous Optimization, please visit the Collecting Data: Sentry ETLs page.

Customers using server or network data within BMC Helix Continuous Optimization must have one of these licenses, regardless of how the data may be imported. 

BMC Helix Continuous Optimization for Mainframes 

BMC Helix Continuous Optimization for Mainframes is an on-premises license that enables organizations to analyze, forecast and optimize current mainframe resources and plan for future demands. It provides valuable insights by collecting and analyzing IBM z/OS and subsystem metrics, including CPU, memory, and storage.  The mainframe data can be stored and used in the cloud-based BMC Helix Continuous Optimization service with the purchase of the required amount of BMC Helix Additional Storage.

Related topics

BMC Helix Continuous Optimization activations

BMC Helix Continuous Optimization for Mainframes  

Roles and responsibilities

Support information

BMC Helix Continuous Optimization trial

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