BMC Helix Continuous Optimization service
This topic provides an overview of the BMC Helix Continuous Optimization offerings. For product-specific information, see BMC Helix Continuous Optimization overview .
The following items are documented for this service:
Licensing
BMC Helix Continuous Optimization services are available with the purchase of any of the following line items from your ordering document:
License | Unit of Measurement |
---|---|
BMC Helix Continuous Optimization for Servers Plus | per asset - average server endpoint - SaaS |
BMC Helix Continuous Optimization for Networks Plus | per asset - average device endpoint - SaaS |
BMC Helix Continuous Optimization for Storage Plus | per asset - port - SaaS |
BMC Helix Continuous Optimization – Resource Unit | per resource unit - SaaS |
BMC Helix Continuous Optimization for Serverless Assets (250 Pack) | per asset - average Serverless Asset - SaaS |
BMC Helix Continuous Optimization for Servers Plus (FedRAMP) | per asset - average server endpoint - SaaS |
BMC Helix Continuous Optimization for Networks Plus (FedRAMP) | per asset - average device endpoint - SaaS |
BMC Helix Continuous Optimization for Storage Plus (FedRAMP) | per asset - port - SaaS |
BMC Helix Continuous Optimization for Serverless Assets (250 Pack) (FedRAMP) | per asset - average Serverless Asset - SaaS |
BMC Helix Continuous Optimization – Resource Unit (FedRAMP) | per resource unit - SaaS |
Please refer to Service locations for available datacenter locations.
With the "resource unit" unit of measurement, a subscription is required for the highest monthly average of Resource Units monitored, managed or discovered by the service. A Resource Unit (RU) is any type of physical data center asset or cloud computing service with the corresponding values determining the license capacity and subscription services consumed. The following details the list of supported RUs by asset type and their corresponding value: 1 RU = 5 containers; 1 RU = 5 client devices (e.g., laptop, mobile device, or other hardware device permitting access to the Subscription Service(s)); 1 RU = 5 network devices; 1 RU = 5 PaaS resources; 1 RU = 1 Server; 1 RU = 5 storage ports; 1 RU = 5 telecommunication devices; 1 RU = 10 IoT devices, 1 RU = 1 undocumented asset. For example, if the desired License Capacity consists of 100 servers, 50 containers and 50 network devices, the License Capacity would equate to 120 RUs.
Additional license terms
The following additional terms apply to the BMC Helix Continuous Optimization services:
- Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
- BMC Helix Continuous Optimization licensing purchased on your agreement is consumed across your production and non-production environments.
- Entitlements are subject to change.
- BMC Helix Dashboards and BMC Helix Portal are included as entitlements.
- There is a database storage limit of 70 GB for online data and 10 GB for repository data for every 1,000 assets purchased, collectively.
Data retention and storage limitation apply as follows:
Data type
Description
Retention period
Storage limit
Raw metrics
All raw metrics stored in the solution
90 days
Raw metrics and aggregated metrics for every 1,000 assets licensed
Aggregated metrics
All metrics that have been aggregated hourly/daily/monthly stored in the solution
2 years
Standard environments
Your purchase of BMC Helix Continuous Optimization provides the following environments:
- Development
- Production
Important
If your IT Operations Management subscription services are accompanied by any IT Service Management subscription services, you will also receive a standard QA environment, in addition to Development and a Production environment.
Integration services
To view the list of Moviri integrations for BMC Helix Continuous Optimization, please visit the Collecting Data: Moviri ETLs page.
To view the list of Sentry integrations for BMC Helix Continuous Optimization, please visit the Collecting Data: Sentry ETLs page.
Customers using server or network data within BMC Helix Continuous Optimization must have one of these licenses, regardless of how the data may be imported.
BMC Helix Continuous Optimization for Mainframes
BMC Helix Continuous Optimization for Mainframes is an on-premises license that enables organizations to analyze, forecast and optimize current mainframe resources and plan for future demands. It provides valuable insights by collecting and analyzing IBM z/OS and subsystem metrics, including CPU, memory, and storage. The mainframe data can be stored and used in the cloud-based BMC Helix Continuous Optimization service with the purchase of the required amount of BMC Helix Additional Storage.
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