BMC Helix Cloud Cost and Cloud Security activations
Activation of your BMC Helix Cloud Cost and Cloud Security services include provisioning of one production environment for each service purchased.
As activation completes, BMC sends you an email message with a "first log-in" link for your environment, along with general information about accessing and using your service. The URL for your service(s) follow these formats:
BMC Helix Cloud Cost:
- Production: https://<customerprefix>-cloudcost.onbmc.com
- Production also accessible via BMC Helix Portal under https:// <customerprefix>-itom.onbmc.com
BMC Helix Cloud Security:
- Production: https://<customerprefix>-cloudsecurity.onbmc.com
- Production also accessible via BMC Helix Portal under https:// <customerprefix>-itom.onbmc.com
Customers can customize the text within <customerprefix>. BMC determines the customer-specific URL and custom URL naming conventions are not allowed.
Activation activities include the following:
- Provision the following environment:
- Production — Your production environment
- Test and verify that the BMC Helix Cloud solution(s) that you purchased are available and accessible by your administrator.
Important
If you are integrating the BMC Helix Cloud Security solution with Remedy ITSM, your onboarding team may need to configure templates, filters, and alerts. For more information, see
Integration with Remedy for Incident and Change creation
.
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