This documentation supports the releases of BMC Helix Service Monitoring till September 2021 (21.3.03). Documentation for later versions is available in the BMC Helix AIOps documentation space. To view the documentation, select a version from the Product version menu.

System requirements

Before using the product, make sure that you are aware of the supported browsers for BMC Helix Service Monitoring. 

Supported browsers

To get the best experience with the product, use the latest version of the following supported browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari (Mac only)
  • Microsoft Edge
  • Internet Explorer

    Deprecated support for Microsoft Internet Explorer 11

    Support for Microsoft Internet Explorer version 11 is deprecated. We encourage you to switch to other fully-supported browsers listed on this page.

    For a complete list of BMC products that no longer support Internet Explorer 11, see Deprecation of Microsoft Internet Explorer 11 Support with Some BMC products. Open link

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