Onboarding and implementing
BMC Helix Service Monitoring is a subscription-based service available on BMC Helix Portal. It enables you to monitor system health, reduce event noise, perform probable cause analysis for impacted services, and boosts the remediation opportunities with machine learning and automation analytics of your integrated environment.
| Task | Action | Reference |
|---|---|---|
| 1 | Launch BMC Helix Service Monitoring When your account is created, you receive a URL and the credentials to log in to BMC Helix Portal.
| |
| 2 | Set up user accounts and grant access Configure your identity provider to set up more users and user groups, and assign specific permissions to them. User management functions are performed in BMC Helix Portal. | |
| 3 | Configure BMC Helix Intelligent Integrations Configure third-party integrations using BMC Helix Intelligent Integrations to ingest events, metrics, and topology data. | |
| 4 | Configure service monitoring Launch BMC Helix Discovery from the BMC Helix Service Monitoring console to create service models. | Creating service models by using Dynamic Service Modelling |
| 5 | Configure situation monitoring Create event correlation policies in BMC Helix Operations Management to aggregate events, which are identified as situations in BMC Helix Service Monitoring. | |
| 6 | Start monitoring Start monitoring key performance indicators, services, and situations. |
Comments
Log in or register to comment.