Managing notification profiles

As a tenant administrator, use notification profiles to enable or disable bell notifications of a particular type, and to control the recipients (users and groups) of notifications. For example, to send a role change notification to specific users, add only those users as recipients in the notification profile. For information about types of notifications and the intended recipients, see Common services.

The Notification Profiles page displays the notification profiles created by various integrated products and BMC Helix Portal. The following out-of-the-box profiles are available in BMC Helix Portal:

• Access key expiry: The intended recipients receive notifications of this profile type when the access key is about to expire.  
• Add user to a group: The intended recipients receive notifications of this profile type when a new user is added to a user group. 
• Remove user from a group: The intended recipients receive notifications of this profile type when a user is removed from a user group.
• Assign role to a user: The intended recipients receive notifications of this profile type when a new role is assigned to a user. 
• Revoke role from a user: The intended recipients receive notifications of this profile type when a role is revoked from a user.

To view notification profiles

To view the notification profiles available in BMC Helix Portal, select Notification Profiles from the Configure menu. The Notification Profiles page shows a short description of a profile, its status, and the actions available for the profile.

To enable or disable notifications

When you disable a notification profile, all notifications of that profile type are turned off and the impacted users no longer receive notifications.

1. Click Configure > Notification Profiles.
2. From the Actions menu of a notification profile, select Enable or Disable.

You can also enable or disable a notification profile while editing the profile.

To edit notification profiles

While editing a notification profile, you can enable or disable notifications, and control the recipients of the notifications of the notification profile.

1. Click Configure > Notification Profiles.
2. From the Actions menu of a notification profile, click Edit.
3. Toggle the option to enable or disable notifications.
4. Select the Everyone option if you want all users and groups for a tenant to receive notifications.
5. To add users or groups as recipients:
   1. Click Select. 
   2. From the Users or Groups list, select the users and groups to add them as recipients, and click Confirm.
6. To remove users or groups as recipients:
   1. Click <number of users or groups> assigned, which indicates the existing number of users or groups that are recipients of notifications. 
   2. From the Users or Groups list, select the users and groups to remove them as recipients, and click Remove.
7. Click Reset if you want to revert to the original profile settings.
8. Click Confirm to save the changes.