This documentation supports the 19.05 version of BMC Helix Platform.

To view the documentation for the current version, select 19.08 from the Product version menu.

Configuring

This section provides information on how you can use BMC Helix Platform services and libraries to customize your applications:

ActionReference
Extend your application to include an approval mechanism that facilitates the end-to-end execution of events from the time a user makes a request till the request is addressed—either approved, rejected, or, cancelled.Adding an approval process to an application
Automate your application workflow tasks, such as assignment and categorization, use the cognitive serviceAdding cognitive capabilities to a custom application
Integrate an application with third-party systems by using connectors.Integrating with another application by using a connector
Integrate with RESTful services in a codeless way.Integrating with REST services in a codeless way
Enable automatic request assignment for application requests by defining the rules in an assignment policy and triggering the policy from assignment processes.Enabling automatic record assignment in an application
Configure cognitive insights as an alternative to full-text search (FTS).Enabling cognitive insights in an application

Leverage data residing outside BMC Helix Platform to appear in BMC Helix Platform as local record instances.

Leveraging external data
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