This documentation supports the 20.02 version of BMC Helix Platform.

To view the documentation for the current version, select 20.08 from the Product version menu.

20.02.01: Patch 1 for version 20.02

Review the fixes and update in this patch in BMC Helix Platform 20.02.01 that might impact your users.

Downloading and upgrading the BMC Helix Platform SDK

To download the latest BMC Helix Platform SDK for 20.02.01: Patch 1, see  Setting up your IDE and installing BMC Helix Platform SDK.

For instructions about how to upgrade the SDK, see Upgrading BMC Helix Platform SDK to 20.02.01.


The following update is provided with this patch:

Ability to restrict access to the external AR System server when leveraging it as a data source

BMC Helix Platform supports Remedy Action Request System (AR System) as an external data source. As an administratoryou can restrict user access to the AR System server.

For example, when an application is in the development phase, you can provide super user access to the developer to access data from AR System. After creating the application, you can choose to restrict the access to the AR System server to the currently logged in user's permissions.

The following image shows how an administrator can restrict the access:

To learn how to restrict access to the AR System server, see Configuring a data source.

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