Consult the following use cases for information on how to achieve value with BMC Helix Platform.
|Empowering non-developers to develop codeless applications||Helps an application business analyst to create codeless applications in a few clicks with minimal dependency on developers or development environment, and to promote codeless applications from a development to test or production environments.|
|Leveraging Remedy ITSM Foundation data|
Helps administrators to load and synchronize Foundation data from Remedy IT Service Management (Remedy ITSM) Suite to BMC Helix Platform.
|Leveraging cognitive capabilities in your application||Helps a developer to automate the manual tasks, such as data categorization and task assignment, by using machine learning in their Digital Service applications.|
|Helps a developer to build an application that uses the chatbot framework.|
|Leveraging machine learning metrics to improve cognitive service data sets|
Helps an administrator to test the accuracy of cognitive service data sets when you use BMC Helix Platform Cognitive Service for auto-categorization, auto-assignment, and chatbot capabilities.
|Leveraging full-text and global search capabilities in your application||Helps an application business analyst to enable fields and record definitions for a full text search.|
|Automating tasks though emails||Helps an application business analyst to use an incoming mailbox to automate certain tasks and to use an outgoing mailbox to send email notifications.|
|Extendable application definitions to allow additive changes||Helps a developer to create extendable definitions. Extendable definitions ensure that the out-of-the-box objects remain unchanged, but developers can add or remove new objects.|
|Generates a summary of any input text, attachment text, email, and chat conversations for the support agents to help them quickly resolve requests|