This documentation supports the 20.08 version of BMC Helix Platform. 
To view an earlier version, select 20.02 from the Product version menu.

Setting up Foundation data for custom applications

Applications use Foundation data as a source of information about the people in your company and their attributes, such as organization, location, geography, and other shared characteristics that you might need to categorize. The Foundation data can be used to drive business processes and rules. It consists of common data elements, such as people, organization, locations, categorizations, and geography, that can be used by multiple applications in an organization to satisfy different requirements.

For example, if you use BMC Helix Innovation Studio to create an onboarding application and a service desk application for your organization, you can use the people and location data elements in both of these applications for different purposes. You do not need to re-create this data multiple times.

The following image shows the different actions that you can take to set up your Foundation data in BMC Helix Platform:

Setting up Foundation data process diagram

Related topic

Leveraging Remedy ITSM Foundation data

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