This documentation supports the 20.08 version of BMC Helix Platform. 
To view an earlier version, select 20.02 from the Product version menu.

PDFs, videos, and API documentation

This topic describes and links to PDFs, videos and other documents that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF. 

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The following list displays the topics that contain videos that supplement or replace the text-based documentation:

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  1. Coralia paula ilinca Dragut scapin

    i downloaded the sdk zip archive twice and when i try to extract it, it says it is invalid. did this happen to anyone else?

    Nov 04, 2020 02:29
    1. Prachi Kalyani

      Hello Coralia Dragut,

      Apologies for your inconvenience. We are looking into this issue and we will provide an update soon.



      Nov 04, 2020 05:15
    1. Prachi Kalyani


      You need to use the 7 Zip utility to extract the contents of the ZIP file. I have updated this topic to mention this caveat.



      Nov 04, 2020 05:40
  2. Daniel Aguirre

    I downloaded and installed the "" file but its empty (there is no records,views, rules, processes).

    Jun 25, 2021 04:32
    1. Prachi Kalyani

      Hello Daniel,

      The contains the records, views, processes, and rules. 

      Jun 27, 2021 11:58
      1. Daniel Aguirre

        Yes, but in the following link we are instructed to download and install the "" file but, again, its empty (there is no records,views, rules, processes).

        Jun 28, 2021 08:08
        1. Prachi Kalyani

          Hello Daniel,

          The "" is an optional library, called Util, that includes some additional view components that will allow pictures of restaurants and dishes to be displayed. It won't be needed until mid-way through the tutorial. But if you do not install the library, the pictures will not appear. This is a coded library, so you will only be able to deploy it in a Development instance of Innovation Suite (not Tailoring, QA, or Production).

          So first install the "" package and then use this library.

          Mar 29, 2022 02:42
  3. Elina Hu

    I downloaded and unzip, then open document.html, but the document appears empty.

    Aug 16, 2022 01:54
    1. Prachi Kalyani


      Thank you for bringing this to our notice. We will fix this issue.

      Aug 16, 2022 02:40
    1. Prachi Kalyani


      Apologies for the delay.

      We have fixed the issue with the REST API document.

      You can now download the REST API document.

      Dec 12, 2022 05:41