Onboarding and implementing
After you subscribe to BMC Helix Platform, BMC sends you the details of the systems configured for you through an email. The out-of-the-box setup does not include any data, and therefore administrators must perform a few steps to set up their BMC Helix Platform environment. You can tailor the environment according to your organizational requirements.
The following image provides an overview of the process:
The following table provides a logical sequence to set up your BMC Helix Platform environment:
|BMC - Configure product activation|
|1||Share system access details and user credentials.|
BMC sends you an activation email that contains environment details and system information like login URL and administrator credentials. You are provided with three separate setup environments as follows:
Note: Out-of-the-box Remedy Single Sign-On is configured to use the user accounts within a BMC Remedy AR System server for authentication.
However, if you are using SAML-based authentication within your organization and want to configure Remedy SSO to use that for authentication, you must submit a request to BMC Support for the Remedy SSO configuration with SAML.
|Administrator - Perform basic configurations|
Configure Remedy Single Sign-On to authenticate BMC Helix Platform users through a SAML authentication.
|Enabling Remedy SSO OAuth 2.0 authentication for your application|
Set up Foundation data by using any of the following methods:
|Setting up Foundation data for custom applications|
Set up user accounts and grant access to manage and maintain the system.
|Managing user access and permissions|
|Developer - Develop the applications|
Create a code-based application by using BMC Helix Platform SDK, BMC Helix Innovation Studio, and Maven archetypes. Alternatively, you can create a codeless application by using BMC Helix Innovation Studio.