This documentation supports the 20.08 version of BMC Helix Platform. 
To view an earlier version, select 20.02 from the Product version menu.

Creating or modifying Foundation data

As an administrator, you can build the Foundation data in your custom applications by using any of the following methods:

  • Create individual Foundation data
  • Load Foundation data in bulk
  • Load existing Foundation data from Remedy ITSM

To know about the Foundation data library, data model, and different types of Foundation data, see Foundation data library and data model.

This section provides information about how to create individual data elements of Foundation data in BMC Helix Platform:

Task

Action

Reference

1

Define Organization data to represent a collection of people with a common purpose specific to the business and to support requirements.

Creating or modifying Organization data
2

Define Person data to represent an employee, an agent, a customer, or a vendor.

The Person data also includes information about the person, such as their company and organization, site, contact information, roles, login information, and permissions.

Creating or modifying Person data
3Define Location data to represent an organization's physical such as office building or warehouse, or logical location such as sales region.Creating or modifying Location data
4Define Categorization data to classify and organize sets of common items, such as, configuration items, support tickets, incident requests, change requests.Creating or modifying Categorization data
5Define Geography data to represent the physical location of your sites by identifying the country, state or province, and city.Creating or modifying Geography data
6Define Foundation associations to manage relationships between data in the Foundation library.Creating or modifying Foundation data associations

Related topics

Setting up Foundation data for custom applications

Loading Foundation data in bulk

Loading existing Foundation data from Remedy ITSM

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