Creating or modifying Foundation data
As an administrator, you can build the Foundation data in your custom applications by using any of the following methods:
- Create individual Foundation data
- Load Foundation data in bulk
- Load existing Foundation data from Remedy ITSM
To know about the Foundation data library, data model, and different types of Foundation data, see Foundation data library and data model.
This section provides information about how to create individual data elements of Foundation data in BMC Helix Platform:
Define Organization data to represent a collection of people with a common purpose specific to the business and to support requirements.
|Creating or modifying Organization data|
Define Person data to represent an employee, an agent, a customer, or a vendor.
The Person data also includes information about the person, such as their company and organization, site, contact information, roles, login information, and permissions.
|Creating or modifying Person data|
|3||Define Location data to represent an organization's physical such as office building or warehouse, or logical location such as sales region.||Creating or modifying Location data|
|4||Define Categorization data to classify and organize sets of common items, such as, configuration items, support tickets, incident requests, change requests.||Creating or modifying Categorization data|
|5||Define Geography data to represent the physical location of your sites by identifying the country, state or province, and city.||Creating or modifying Geography data|
|6||Define Foundation associations to manage relationships between data in the Foundation library.||Creating or modifying Foundation data associations|