Administering
An administrator manages a tenancy, which is a group of customers of SaaS service providers or managed service providers (MSPs) that share a common access and permissions to a software.
This section provides information about granting access to users, creating or populating Foundation data, deploying codeless applications
Action | Reference |
---|---|
Understand the roles and permissions level for each role. | |
Customize the appearance of your applications that suit your organization's branding. | Tailoring the application skin and brand |
Set up data in your application to create a Foundation business model that can be used by your applications or load Foundation data in bulk. | Setting up Foundation data for custom applications |
Address the personal data protection and privacy requirements associated with the General Data Protection Regulation (GDPR). | Addressing data privacy requests |
Set up user accounts and grant access to manage and maintain the system. | |
Configure incoming and outgoing mailboxes, and the steps to create templates. | |
Configure additional FTS settings to refine the search results. | |
Updating centralized tenant configuration settings to store the tenant's configuration data at a common location that can be accessed across multiple servers. | |
Assign application licenses to users, so that the users can legally use the application. | |
Create deployment packages to deploy codeless applications in development, test, or production environments. | |
Upgrade to new version of an application. | Consuming a new version of an application |
Register a webhook with BMC Helix Platform. | Adding webhooks |
Submit user reported errors along with the steps that resulted in the error to BMC Support. | Submitting user reported issues to BMC Support |
Monitor the consumption of cognitive service, download the consumption reports, and configure email notifications that are sent when the consumption exceeds the specified threshold. | Measuring the cognitive service consumption |
View who made what changes to the configurations in BMC Helix Innovation Studio. | Viewing the history of configuration changes |
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