Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Related topics

Date	Summary	Title
Sept 6, 2023	Ability to test automation policies by using multiple event parameters.	23.3.02 enhancements and patches
Aug 4, 2023	Enhancements available in this release: Advanced filter to search for automation requests or automation policy runs based on time New function for handling multibyte characters in BMC Helix Intelligent automation solutions	23.3.01 enhancements and patches
July 6, 2023	Enhancements available in this release: Support for multibyte characters Ability to merge new and updated fields	23-3-enhancements-and-patches
June 14, 2023	Enhancements available in this release: Support for BMC Helix ITSM on-premises 20.02 for the Blackout Policy solution Support for date and time function in Proactive Service Resolution Support for events with reconciliation service ID for creating incidents by using Proactive Service Resolution Access self-help resources with in-app help	23.2.02 enhancements and patches
May 8, 2023	Enhancements available in this release: Support for BMC Helix ITSM on-premises 20.02 for Proactive Service Resolution Automated incident creation supported for ServiceNow application	23.2.01 enhancements and patches
April 7, 2023	Enhancements available in this release: Support for additional editions of Microsoft Server for on-premises connectors User experience improvements focusing on automation policies and Proactive Service Resolution	23-2-enhancements-and-patches

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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