Roles and permissions

You can use roles and permissions to configure role-based access control (RBAC) for BMC Helix Intelligent Automation from BMC Helix Portal. The Automation Engineer and Automation Developer roles are available by default. 

Consult the following table to understand the capabilities and permissions assigned to each role.

User roleCapabilitiesPermissions

  • Configure Proactive Service Resolution 
  • Create roles and users
All 


  • Configure, edit, disable, and delete connectors
  • View automation requests
  • Create, edit, test, and delete policies
  • Copy, publish, and move policies to draft
  • View automation policy history
  • View reports in the Value Dashboard in BMC Helix Dashboards
Core > Credential
  • View
  • Manage
  • List
Core > Events
  • Ingest
Monitor > User Preferences
  • Manage
Identity Management > UsersList
Identity Management > API users
  • List

  • Read

  • Create

  • Modify

  • Delete

Intelligent Automation All Permissions

  • View configured connectors
  • View automation requests
  • Create, edit, test, and delete policies
  • View automation policy history
Core > Credential
  • View
  • List
Core > EventsIngest
Identity Management > Users

List

Identity Management > API users
  • List

  • Read

Intelligent Automation > Policy
  • Read
  • Manage
Intelligent Automation > Action
  • Execute
  • Read
  • Manage
Intelligent Automation > Action LibraryRead
Intelligent Automation > ITSMRead
Intelligent Automation > Remote PluginRead
Intelligent Automation > ConnectorRead

For information about assigning permissions, see Setting up roles and permissions Open link   in the BMC Helix Portal documentation.

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