Supported integrations and data sources for BMC Helix AIOps

BMC Helix AIOps integrates with the various BMC and third-party products and components to gather events, incidents, metrics, services, and analytics information. The following section lists the sources of the components from which the data flows to BMC Helix AIOps and their supported versions.

Sources of data for BMC Helix AIOps

Data

Data Source

Events

  • BMC Helix Operations Management
  • BMC Helix Discovery
  • TrueSight Operations Management
  • PATROL KMs
  • Dynatrace
  • SolarWinds NPM
  • ADE Platform REST API services

Incidents and changes

BMC Helix ITSM

Services, Topology, and Configuration Items (CIs)

  • BMC Helix Discovery
  • TrueSight Operations Management
  • Dynatrace
  • SolarWinds NPM

Situations (Correlation events)

BMC Helix Operations Management

Supported versions of integrated products

Integrations with other BMC products

ProductVersion

BMC Helix Operations Management

21.02

BMC Helix Dashboards

21.02

BMC Helix Discovery

ADE Edition

BMC Helix ITSM

21.02

BMC Helix Portal

21.02

BMC TrueSight Operations Management

11.3.04


Integrations with external products

ProductVersion

Dynatrace

1.210.105

SolarWinds NPM

2020.2.4



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