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BMC Helix AIOps

Artificial Intelligence for IT Operations (AIOps) is a multi-layered technology platform that leverages big data to automate and enhance IT operations through analytics, artificial intelligence (AI), and machine learning (ML). BMC Helix AIOps:

Collects a variety of data from various IT operations tools and devices, automatically detects and reacts to issues in real-time, and provides historical analytics
Acts as a Manager of Managers (MoM)
Scales, optimizes, and automates the entire IT Operation functions

Release notes and notices

updated 25 Mar

Learn what’s new or changed for BMC Helix AIOps 21.02, including new features, urgent issues, documentation updates, and fixes or patches.

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Date	Title	Summary
Mar 20, 2021	2021 enhancements	The initial release of BMC Helix AIOps.

Related release notes

The following links provide updates about the integrated BMC Helix AIOps products:

Getting started

Monitoring services

As an operator and tenant administrator, get a quick insight about service health and availability.

Monitoring and investigating situations

As an operator and tenant administrator, investigate and resolve the aggregated events in your IT environment.

Configuring services

As a tenant administrator, launch BMC Helix Discovery to create, edit, or delete service models.

Integrating by using BMC Helix Intelligent Integrations

As a tenant administrator, use BMC Helix Intelligent Integration open AI framework to integrate with BMC and third-party solutions to ingest events, metric, and device data.

Product trials