Use cases

Consult the following use case for information on how to achieve value with the BMC Helix AIOps product.

Use caseData sources

Apply knowledge graph and AI/ML algorithms to perform root cause isolation of impacted services

BMC Helix AIOps

BMC Helix Operations Management

BMC Helix IT Service Management

TrueSight Operations Management

Sources supported by BMC Helix Intelligent Integrations Open link



Watch the following webinar (40:16) as a reference for the supported service monitoring use cases that you can achieve using BMC Helix AIOps and remediating issues using BMC Helix Intelligent Automation:

www.youtube.com/watch?v=CIayvAlB7TY

Video contents

00:00Introduction
01:19Agenda
1:50

What is IT Operations Management?

3:25

Example

5:12

What has BMC done differently?

5:39

BMC Helix Portal

7:01

BMC Helix Service Monitoring (BMC Helix AIOps)

7:45

Benefits

11:14

Features and capabilities of BMC Helix AIOps

11:25

Service Monitoring UI

13:58

Service Health Score

17:10

Impact Score

23:16

Recap

24:33

Lifecycle of an event

25:53

Automation Tools

27:30

Demo

29:47

Intelligent Automation Roles

38:10

Intelligent Automation Policy Status

39:05

Summary

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