Helix Control-M Integrations Home
This space provides release information for BMC-provided integration plug-ins for a variety of applications and environments.
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Integration Plug-in Releases
Control-M Integration Identification for BMC Customer Support
Before you open a case with BMC Customer Support, you need to obtain the specific Control-M Integration tracking number.
The following information is required:
- Product = Control-M Integrations
- Version = 1.0.00
- Component = (Specific Integration DR)
- Version = 1.0.00
- Subject = Integration name + Integration version
- Support ID = Customer ID
The Integration tracking number is available in the following locations:
- Configuration domain in Helix Control-M (Integration name + version)
- {applicationid}.dat file collected by the Health Check utility
- ctmgetcm utility
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