Control-M Communication Suite

Communication Suite enables you to automate business messaging and communication over Microsoft Teams, Slack, Telegram, and WhatsApp.

Control-M Communication Suite enables you to:

• Connect to any of the supported communication platforms from a single computer with secure login, which eliminates the need to provide authentication.
• Integrate Communication Suite jobs with other Control-M jobs into a single scheduling environment.
• Send text messages through any of the supported communication  platforms.
• Monitor the status, results, and output of Communication Suite jobs in the Monitoring domain.
• Attach an SLA job to your Communication Suite jobs.
• Introduce all Control-M capabilities to Control-M for Communication Suite including advanced scheduling criteria, complex dependencies, Resource Pools, Lock Resources, and variables.
• Run 50 Communication Suite jobs simultaneously per Agent.

Control-M Communication Suite Compatibility

The following table lists the prerequisites that are required to use the Communication Suite plug-in, each with its minimum required version.

Control-M Communication Suite is supported on Control-M Web and Control-M Automation API, but not on Control-M client.

To download the required installation files for each prerequisite, see Obtaining Control-M Installation Files.

Setting up Control-M Communication Suite

This procedure describes how to install the Communication Suite plug-in, create a connection profile, and define a Communication Suite job in Helix Control-M and Automation API.

Before you Begin

• Verify that Automation API is installed, as described in Setting up the API.
• Verify that Agent version 9.0.21.080 or later is installed.

Begin

1. On the Agent host, set the Java environment variable by running one of the following commands through a command line:
   
   • Linux:
     • Bourne shell/bash: export BMC_INST_JAVA_HOME=<java_11_directory>
     • csh/tcsh: setenv BMC_INST_JAVA_HOME <java_11_directory>
   • Windows:  set BMC_INST_JAVA_HOME="<java_11_directory>"
2. Run one of the following API commands:
   • For a fresh installation, use the provision image command:
     • Linux:  ctm provision image COM_plugin.Linux
     • Windows: ctm provision image COM_plugin.Windows
   • For an upgrade, use the following command:
     ctm provision agent::update
3. Create a Communication Suite connection profile in Helix Control-M or Automation API, as follows:
   • Helix Control-M: Creating a Centralized Connection Profile with Communication Suite Connection Profile Parameters
   • Automation API:  ConnectionProfile:Communication Suite
4. Define a Communication Suite job in Helix Control- or Automation API, as follows:
   • Helix Control-M: Creating a Job with Communication Suite Job parameters
   • Automation API: Job:Communication Suite