Email filters


This feature allows you to block FootPrints from sending and receiving email from certain email accounts or domains. You can use this feature to prevent from sending mail to or receiving mail from a Mailer Daemon account, block known spammers, and temporarily block email for a FootPrints user who is on vacation. Filters can be created per Workspace and defaults can be set for the entire system.

There are five options:

  • No Accept—Do not accept email submissions from the specified addresses or domains.
  • Always Accept—Always accept email submissions from the specified addresses or domains. Addresses and domains on this list have highest priority and bypass internal spam checks.
  • No Send—Do not send email notifications to the specified addresses or domains.
  • Only Accept—Only accept email submissions from the specified addresses or domains.
  • Only Send—Only send email notification to the specified addresses or domains.

To create an email filter:

  1. To:
    • Create a Workspace filter, select Administration | Workspace | General | Mail Preferences | Email Filters.
    • Create a system filter, select Administration | System | Features | Email | Email Filters.
  2. Select one of the four filter types using the radio buttons below the text box.
  3. Enter the address or domain in the text box.
    The following rules apply:
    • One address per line, with nothing else on that line.
    • Lines containing a # sign and empty lines are ignored.
    • Spaces are ignored.
    • Incomplete addresses can be used.  For example, you can user yourserver.com.  FootPrints checks if the address contains the partial address or domain name specified.

      Information
      Example

      To block a domain:

      yourserver.com

      To block a particular address:

      jsmith@yourserver.com

      To block any address with the word mailer in it:

      mailer

  4. Use the radio buttons to switch between the different filter types.  Your changes are saved.
  5. When you are finished, click Save.
    Workspace filters override system filters for that Workspace.
  6. If a user's email address was entered to block mail while on vacation, set a reminder for yourself to remove the filter when the user returns.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

FootPrints Service Core Online Help 11.6