Viewing contacts

You can view contact records on the Address Book Home page.

To view contact details

  1. Click the More tab and select Address Book.
    The Address Book Home page appears.
  2. Select the contact that you want to review, and then click Preview Pane.
    Basic information appears at the bottom of the page.
  3. To view all of the details, click View.
    The contact details appear on a new tab named "View". All fields are read-only.

Related topics

Updating contacts on tickets

Creating contact records

Editing contacts

Deleting contacts

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