Resolving tickets
When work has been completed on a ticket, you must update its status to a Completed or Closed status value and enter any other information that is required or useful before saving the ticket. For detailed information about requirements for your environment, consult your Administrator.
For detailed information about updating tickets, see the other topics in Updating tickets.
Related topics
Was this page helpful? Yes No
Submitting...
Thank you
Comments
Log in or register to comment.