Editing solutions
If authorized, you can edit solutions to update the information or improve it.
To edit a solution
- If not already on the Knowledge Base Home page, click the Knowledge Base tab or click More > Knowledge Base.
- In the record grid, search for the solution that you to modify.
For more information about searching, see Searching-in-FootPrints. - Click Edit.
- Modify the fields as needed, following the instructions in Creating-solutions.
- Click Save to apply your changes.
Related topic
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*