Deleting knowledge bases

You can delete your knowledge bases when they are no longer useful.


You cannot delete a knowledge base while another user is editing or publishing it. A warning appears, advising you of the situation. You can cancel your Delete request and try again later.

To delete a Knowledge Base

  1. Click the Administration tab.
  2. In the Knowledge Bases section, click Manage.
  3. Select the knowledge base that you want to delete and click Actions > Delete.
    A confirmation message appears.
  4. Click Yes.
    The Knowledge Base Administration page refreshes. The deleted knowledge base is no longer listed.

Related topics

Editing knowledge bases

Configuring knowledge bases

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