License key and password information

If you have questions about your license key or password, contact Customer Support through one of the following methods:
  • Send an e-mail message to customer_support@bmc.com. (In the Subject line, enter SupID:yourSupportContractID , such as SupID:12345.)

  • In the United States and Canada, call 1 800 537 1813. Outside the United States and Canada, contact your local support center for assistance.

  • Submit a new issue at http://www.bmc.com/support.

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