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Viewing attachments


You can view and download files attached to your records.

To view an attachment

  1. Open the record that includes the attachment you want to view.
  2. In the Attachments section, click on the attachment to download it in your system.
    All attachments with .txt, .log, and image extensions will open in a preview window when you click on them. You can resize and maximize the preview window. Click Download to save the attachment in your system. 

    Warning

    Important

    Based on your browser type and the configured settings, you will have the following options: 

    • The attachment is directly downloaded in your system.
    • The Save as dialog box is displayed where you can browse to select a save location and save the file in your system.
    • The attachment is directly opened in a suitable application for that file type.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

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