$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')
 
 
FootPrints 20.18 ... Using Using FootPrints with an Agent role Updating records Updating tickets Adding solutions to tickets

Viewing the most popular solutions

The Popularity rating for each solution is shown on the Knowledge Base Home page.

To sort solutions by their popularity, click the Popularity column heading.

To view the details of a solution, double-click its Number.

Related topics

Searching knowledge bases

Adding solutions to tickets

Was this page helpful? Yes No Submitting... Thank you
Last modified by Pradnya Nagpure on May 13, 2018
viewing_solutions popularity task

Comments

Adding solutions to tickets
Converting regular tickets to Master Tickets
© Copyright 2013 - 2019 BMC Software, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2020 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.