Testing your configuration settings

Some configuration topics include testing instructions. For those topics without testing instructions, you can verify whether your configuration settings are having the desired effect by performing the tasks (such as creating tickets) provided in the following sections:

• Using FootPrints with an Agent role
• Using FootPrints with a Customer role

Next step

Managing configuration settings

Related topics

Getting started quickly for administrators

Creating containers for your data

Configuring record definitions

Linking to records and data

Importing data

Setting up user groups and configuring user access

Setting up synchronization

Automating notifications and other actions

Setting up search queries and report definitions

Changing the look and feel of FootPrints