Searching for tickets - Mobile

You can search for certain tickets or all of your tickets.

To search for tickets

  1. Tap Search.
    The Search pane appears at the top of the page.
  2. In the Search In field, select the view where you want to search.
  3. If you want to search for a specific item, enter its ID in the Search field. If you don’t enter a numeric value or leave the field blank, a normal search is carried out.
  4. Tap away from the field.
    The list refreshes to show the matching tickets.

If more than five items are displayed in the container list, tap More to view the next page.

Related topics

Using-Advanced-Search-and-saving-searches

Using-FootPrints-Mobile

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*