Searching across multiple containers
Agents and Administrators can search across all containers to which they are authorized by selecting specific containers in the Select item(s) list. The found records are listed in a separate tab on the page from which you launched the search, grouped by container (workspace, address book, and so on) and sorted in alphabetical order.
When searching address books, you can use Contains or Equals operators to further filter your search.
For more information, see the Related topics.