Importing data

Once you have set up your containers, items, and relationships, you are ready to import data to populate the fields. You can schedule import tasks to occur at specific times, or run an import task just one time. Before trying to import data from BMC Client Management (BCM), review the related information in Integrating.

You can import the following types of data:

• Configuration items (CIs)
  • From BCM
  • From CSV files
  • From SQL databases
• CI relationships
  • From BCM
  • From CSV files
  • From SQL databases
• Contacts
  
  • Populating address books
  • Creating address book data files
• Solutions
• Ticket data
• Users with specific workspaces and user roles identified

Next step

Setting up user groups and configuring user access

Related topics

Getting started quickly for administrators

Creating containers for your data

Configuring record definitions

Linking to records and data

Setting up synchronization

Automating notifications and other actions

Setting up search queries and report definitions

Changing the look and feel of FootPrints

Testing your configuration settings

Managing configuration settings