FootPrints is a service desk and customer support tool that is easy to use and administer. A BMC support ID is required for commenting and downloading PDFs. This space contains information about the 20.18.xx release of the FootPrints including service packs and patches.

What's new

Announcement, January 16, 2019

Service pack version 20.18.03 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.


Announcement, July 13, 2018

Service pack version 20.18.02 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Featured content

Where to start

The following video (12:24) presentation gives you an overview of the FootPrints.

Other resources

BMC Communities

You might also like to visit the FootPrints User Community. You need a BMC Support ID to participate.

Was this page helpful? Yes No Submitting... Thank you

Comments