Where to start
The following video (2:13) describes how to use Help for all your purposes.
To learn more about using FootPrints, see the topics listed below:
- Getting-started-quickly-for-customers
- Getting-started-quickly-for-agents
- Getting-started-quickly-for-administrators
- Configuring-system-wide-settings
The following video (12:24) provides an overview of the FootPrints product.
Other resources
BMC Communities—You might also like to visit the FootPrints User Community. You need a BMC Support ID to participate.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*