Voting on approval requests - Mobile

If you are an authorized approver, you can vote on approval requests using your mobile device.

To vote on an approval request

Open the ticket that you need to review.
Review the information.
Tap General > Approvals or swipe left to reach the Approvals page.
Tap the Business Workflow.
Select Approved, Rejected, or Defer to vote.
(Optional) To enter a reason for your vote, tap Approvals > Comment.
This may be required by your business process.
Tap Submit My Vote.
Your vote is recorded.