Subject Area : 071 - Team
Subject Area(s) of Model "Renoir Domain Model Detail"
# Name Definition ER Diagram Entity/Table
Total
. 071 - Team Describe the Team of Agent Application Users and the Relationship to Assignment. Details.. Details..
ER Diagram(s) of Subject Area "071 - Team"
# Name Physical Display Level
Total 2
. Logical Column
. Physical Column
Entity/Table(s) of Subject Area "071 - Team"
# Physical Name Name Logical Only Do Not Generate Definition Attribute/Column
Total 9
. agent_team Agent Team false The list of Agent team members for a given team. Details..
. app_user Application User false A user authorized to use the FootPrints system. The user is either a Customer User or an Agent User. The application user holds the minimum information needed to identify the user and associate the user with a user profile, where user settings are stored. A contact is not necessarily an application user. An application user entry is required in order for the user to access any online functions. Details..
. asgnmt Assignment false The current state and historical record of responsibility for a ticket. Regular assignments involve all parties that share responsibility for the ticket and are interested potentially in notifications. Primary Assignments additionally indicate that one and only one userid is responsible for the ticket for a span of time. A userid will have a span of Primary Assignment that is within the boundaries of his regular non-Primary Assignment. It is expected that an individual would have a single large span of time, possibly the life of the ticket, as a regular assignment. The individual may have zero, one, or more periods of PrimaryAssignment, stored as additional records. Details..
. asgnmt_type Assignment Type false The assignment type indicates the notification level of the assignment. The current types consist of the following: Regular Assignment, CC Assignment, Primary Assignment .
 

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. defn Definition false A definition holds the structural and behavioral information needed for an application element that is configuarable by the system designer and/or the end user at definition time. Current Footrpints uses a combination of directories, files, tables, and programming code to represent this information. The new FootPrints will provide all of the same information within the definition. The definition can be persisted in a structure that is isolated at the Instance Level. The data for the definition will be stored as Configuration Settings associated with the Definition Version. See the database views v_defn_ver_active, v_cntnr_item_field. Details..
. item Item true true The Item is the abstract class for Issue, Configuration Item, Address Book entry, and other information items that are the main information entities in FootPrints. The Item structure and behavior is defined by its Definition. The Item is namespaced, identified by, and logically stored in the single parent container. It can be referenced in the same manner both inside and outside the container. The Item is the storage model and the implementation for the Item Definition. There are many important specializations of the Item class, and there even more Template definitions of Container/Item that provide an end-user application experience to the End-User. The Item implementation must implement flexible schema in an easy to manage, well engineered, and high performing way. The item can store user-defined and user-named fields defined in its definition. The Item could implement the nice-to-have features such as an inheritance model for Item subtypes, and have the ability to represent collections of subordinate items. The Item data can be imported, exported, or synchronized with external data sources. The Item data can be linked and synchronized with other items in the same Instance. Details..
. team Team false A team is a group of application users that can be used in Team level assignments. Details..
. team_email_notifn_type Team Email Notification Type false When Issues are assigned to this team, all members of the team will
 
Receive email notifications for all activity on the Issue:
   Always
   Only when no individual agents are assigned
   Never
 
(Note that email to members will follow the workspace preferences for assignees defined on the Mail Preferences page. Also, any individual assignees will receive mail according to the workspace preferences regardless of what teams are assigned.)

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. team_item_association Team Item Association false This contains the association between the team, the team assignment method and the item types.
 
This is new functionality, as oposed to the current application that sets the assignment method directly on the team. The change was due to the new concept of multiple items in a workspace.
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Attribute/Column(s) of Entity/Table "Agent Team"
# Physical Name Name Definition Physical Data Type
Total 4
. team_id Team Id A Foreign Key to the Team table. bigint
. agent_team_id Agent Team Id The automatically generated primary key of the agent_team table. bigint
. gets_individual_asgnmt_for_tea Gets Individual Assignment for Team Indicates if this Agent Team() row is logically deleted.
 
Igor S asked that this be nullable, and has not been able to find a place in the current Java code where it is being set at all. If the column will be used in the future a null can mean false, or the code can be changed to explicily set it to false.
dnoble 12-4-12
bit
. app_user_id Application User Id A Foreign Key to the Application User table. bigint
Attribute/Column(s) of Entity/Table "Application User"
# Physical Name Name Definition Physical Data Type
Total 8
. pwd Password This space intentionally left blank. varchar(255)
. user_name User Name The name of the Application User. nvarchar(4000)
. cust_login_type_id Customer Login Type Id A Foreign Key to the Customer Login Type table. int
. app_user_id Application User Id The automatically generated primary key of the app_user table. bigint
. lic_type_id License Type Id A Foreign Key to the License Type table. bigint
. user_login User Login The login name used to access the Application. This may not be filled in if external application security is used. nvarchar(4000)
. email_addr Email Address An email address for the Application User. nvarchar(4000)
. delete_date Delete Date The value of a Application User, stored as a date. datetime
Attribute/Column(s) of Entity/Table "Assignment"
# Physical Name Name Definition Physical Data Type
Total 13
. asgnmt_id Assignment Id The automatically generated primary key of the asgnmt table. bigint
. item_defn_id Item Definition Id A Foreign Key to the Definition table. bigint
. team_id Team Id A Foreign Key to the Team table. bigint
. begin_date Begin Date The value of a Assignment, stored as a date. datetime
. end_date End Date The value of a Assignment, stored as a date. datetime
. asgnmt_type_id Assignment Type Id A Foreign Key to the Assignment Type table. int
. app_user_id Application User Id A Foreign Key to the Application User table. bigint
. cc_email_addr CC Email Address Cannot be used with TeamId,App_user_id, can only be used with CC Assignment nvarchar(4000)
. sort_order Sort Order The value of a Assignment stored as boolean. int
. item_id Item Id A Foreign Key to the Item table. bigint
. is_team Is Team Special clarifying field of "Is Team Level Assignment" to state that the Team does not have to be immediately resolved to a Team+Individual. bit
. delete_txn_id Delete Transaction Id A unique incremental transaction identifier that indicates a soft delete. The id is generated via id generation, and may or may not correspond to the audit trail transaction id. This method of marking the soft delete allows for a unique index to be created on the Workspace Definition Id, Team Name, and Delete Transaction Id to enforce no duplicates in the live copies, and it allows multiple soft deleted rows with the same team name. bigint
. field_id Field Id A Foreign Key to the Definition table. bigint
Attribute/Column(s) of Entity/Table "Assignment Type"
# Physical Name Name Definition Physical Data Type
Total 3
. asgnmt_type_id Assignment Type Id The automatically generated primary key of the asgnmt_type table. int
. asgnmt_type_name Assignment Type Name The name of the Assignment Type. varchar(255)
. asgnmt_type_descr Assignment Type Description A descriptive name of the Assignment Type. This descriptive name may be localized. varchar(512)
Attribute/Column(s) of Entity/Table "Definition"
# Physical Name Name Definition Physical Data Type
Total 7
. defn_id Definition Id The automatically generated primary key of the defn table. bigint
. defn_name Definition Name The name of the Definition. nvarchar(4000)
. dsble_date Disabled Date The date that this instance of Definition is logically deleted and disabled. datetime
. defn_guid Definition GUID A Global Unique IDentifier search key for the Definition, composed of letters and numbers. It is computed by the client and typically used in unstructured data. varchar(50)
. defn_type_name Definition Type Name The unique string identifier for an instance of Definition Type. This identifier must be kept in sync with programming code that uses an enumeration constant to identify particular values. A scan program is generally used to populate this table. varchar(255)
. defn_subtype_id Definition Subtype Id A Foreign Key to the Definition Subtype table. int
. tmpl_export_guid Template Export GUID The value of a Definition, stored as a string. VARCHAR(50)
Attribute/Column(s) of Entity/Table "Item"
# Physical Name Name Definition Physical Data Type
Total 4
. item_key Item Key A search key for the Item, composed of letters and numbers. varchar(255)
. item_id Item Id The automatically generated primary key of the item table. bigint
. cntnr_id Container Id A Foreign Key to the Container table. bigint
. item_defn_id Item Definition Id A Foreign Key to the Definition table for an instance of type Definition. bigint
Attribute/Column(s) of Entity/Table "Team"
# Physical Name Name Definition Physical Data Type
Total 5
. team_id Team Id The automatically generated primary key of the team table. bigint
. team_name Team Name The name of the Team. nvarchar(4000)
. wksp_defn_id Workspace Definition Id A Foreign Key to the Definition table. bigint
. team_email_notifn_type_id Team Email Notification Type Id A Foreign Key to the Team Email Notification Type table. int
. team_lead_app_user_id Team Lead Application User Id A Foreign Key to the Application User table. bigint
Attribute/Column(s) of Entity/Table "Team Email Notification Type"
# Physical Name Name Definition Physical Data Type
Total 3
. team_email_notifn_type_id Team Email Notification Type Id The automatically generated primary key of the team_email_notifn_type table. int
. team_email_notifn_type_descr Team Email Notification Type Description A descriptive name of the Team Email Notification Type. This descriptive name may be localized. varchar(512)
. team_email_notifn_type_name Team Email Notification Type Name The name of the Team Email Notification Type. varchar(255)
Attribute/Column(s) of Entity/Table "Team Item Association"
# Physical Name Name Definition Physical Data Type
Total 2
. team_id Team Id A Foreign Key to the Team table. bigint
. defn_id Definition Id A Foreign Key to the Definition table. bigint