Downloading the installation files

This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site.

To download the files

  1. Create a directory to place the downloaded files.

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
  2. Based on the version you want to install, click one of the following options:
    • 2019 Release 03
    • 2019 Release 02
    • 2019 Release 01
  3. Select the check boxes next to the installation files, that you need to download.
  4. Click Download (FTP) or Download Manager:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
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