Business rules tutorial
You can define business rules to automate parts of your business processes both within workflow processes and outside them. Business rules can be configured for the following items:
- Tickets
- CIs
- Surveys
- Contracts
- Service Level Targets
- Work Targets
- Services
- Solutions
The following video (5:45) presentation explains business rules, types of business rules, and demonstrates how to configure them in FootPrints:
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