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After completing the Presentation Ser= ver upgrade with the upgrade wizard or through silent upgrade, you can verify that the Presentation Server was= upgraded successfully and is operating. You can verify this by= reviewing the log entries added during the upgrade, and examining the serv= er processes and services.
Access the truesightpserver_install_log.txt file, which is located in the (Windows)&n= bsp;C:\Users\Administrator\AppData\Local\Temp directory or (Linux)&n= bsp;/tmp directory.
Note
For the fix pack1 upgrade, truesightpserver_fixpack_log.tx= t file is created. This file is located in the C:\Users\Ad= ministrator\AppData\Local\Temp directory.
Post upgrade, to verify that the Presentation Server is operating, navig=
ate to the (Windows) TrueSightPServer\truesightpserve=
r\bin or (Linux) TrueSightPServer/
(Windows) tssh server=
status
(Linux) ./tssh server=
status
A list of Presentation Server processes is displayed that is similar to = the following sample:
Process status
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D
Core Server Running (13176)
Index Server Running (11028)
Database Server Running (6052)
If errors occur, restart the Presentation Server by running the followin= g command:
(Windows) tssh server star=
t
(Linux) ./tssh server star=
t &
Note
On Linux computers, add &
at the end of the tssh =
server start
command so that the process runs in the background and =
you can continue to use the shell.
If error conditions persist, contact BMC Customer Support for assistance.